If you are experiencing difficulties with FaceTime and you are connected to a Wi-Fi network, one potential solution is to turn on Cellular Data and try using FaceTime over your mobile data connection.
Perform a quick speed test and ensure you have enough Internet speed for doing a FaceTime call.įor video calling in FaceTime, you need at least 1 to 4 Mbps speed and a good internet connection with minimum latency. The second thing is to open a web browser and head to. The first thing to do is to open the web browser and try visiting a random website like or open YouTube and try to play a video. If the DNS tab lists your Router IP ( or 10.) then it is not really searching the Internet for Server addresses.If the internet connection is weak, unstable, or disconnected, it can result in various issues, including the inability to see the other person during a FaceTime call.īut how will you know if your Internet is working fine? (Some ISP servers cannot find the iMessages servers it seems) There is no way for you to be able to check from any other device or the Mac.Ĭhoose the current Connection method (Ethernet or Wifi for most people).Īdd a public DNS server. If it were easier to get through Apple Support to find out if the Mac is logging in to the Server I would suggest that as a step to take.
What it does do is link the iPhone Number to a different ID which can create issues later. Using a different Apple ID on the iPhone does not tell us very much as the issue never seems to arise with iOS devices.
I take it the Safe Boot and NVRAM reset appeared to do nothing. The Guest account is reset each time you log out of it so it is fresh and "Vanilla" as they say, but so would a new Account. The Guest account tends to point to the fact it (your Apple ID when used from your Mac) has not been Blocked at the Server end.Īs you seem to be saying you are creating (or have just done so as a test) a New Mac User Account I am a little surprised that this does not work like the Guest account did. plist or cache that is upsetting your normal Mac User account. That can mean you can spend ages looking for a. Normally if the Guest Mac User Account works then so do other Mac User Account leaving only your normal one working. That sounds slightly different from the common issues.
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